How can we help?

My Account

How can I check my data usage?

You can check your usage by logging on using the 'Login into your Account' button on the Inspire Net website.

The 'My Dashboard' page gives an overview of your account including data usage, while the 'My Broadband' page lets you view monthly, daily, and hourly traffic per account.

How can I change my password?

Log in using the 'Login into your Account' button on the Inspire Net website, and then click on the 'My Email' page to show all email addresses for your account. You can then click on 'Change Password'.

You will need to enter your current password first, then your new password twice to confirm.

Please ensure you choose a secure password.

Can I change my username?

Your username cannot be changed, however you can add a different email address in the form of an alias that will point at your current Inspire Net email address.

Please call the help desk on 0800 484363 for more information.